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Gaming Attendant

We have an exciting opportunity for Gaming Attendants to join our team at venues across South East Melbourne on a casual basis.If you enjoy working in a fast-paced hospitality environment, providing outstanding customer experiences, and being part of a supportive team, this could be the perfect role for you. As a Gaming Attendant, you’ll help create a welcoming and enjoyable atmosphere for our guests while delivering exceptional service and maintaining presentation, compliance and responsible gaming standards at all times.About UsPegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 16 pubs, clubs and hospitality venues across Victoria. Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities.What You’ll Be DoingDelivering outstanding customer service with a friendly and professional approachCreating a welcoming, safe and enjoyable gaming environmentHandling cash and operating tills accurately and efficientlySupporting venue promotions and loyalty program enquiriesResponding to customer concerns professionally and escalating where requiredMaintaining the cleanliness, presentation and ambience of the gaming roomSupporting responsible gambling practices and providing information when requiredWhat We’re Looking ForGreat energy and a positive, can-do attitudeA passion for customer service and creating memorable guest experiencesStrong communication skills and a collaborative, team-first approachThe ability to thrive in a fast-paced environmentStrong attention to detail and organisational skillsPrevious gaming or hospitality experience is highly regarded Essential RequirementsResponsible Service of Alcohol (RSA) certificationResponsible Service of Gambling (RSG) CertificatesCurrent Gaming LicenceFood Safely and Food Allergen certification, or willingness to obtain A Role That Keeps You MovingThis is a fast-paced, hands-on role that may involve standing for extended periods, handling cash transactions, and working across a rotating roster including nights, weekends and public holidays Why Join PLG?Competitive hourly ratesFlexible shifts that work around your life - whether you’re studying, balancing other work, or need time for personal commitmentsOn-the-job training and opportunities to build your skillsA supportive team environment that values connection and wellbeingFree onsite parking  To learn more about us, visit: https://pegasusleisure.com.au/ Pegasus Leisure Group values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.   AUD Mordialloc 3195