We are looking for an experienced Casual Gaming Supervisor to join the PLG team at The Grand Hotel in Frankston. You'll play a pivotal role in overseeing gaming operations, ensuring all regulatory compliance requirements are met, and ensuring a seamless and enjoyable experience for our customers.The Grand Hotel is located in Frankston, the gateway to the Mornington Peninsula. Featuring a family friendly bistro, great service & a relaxed atmosphere, making it the perfect dining experience for all to enjoy.Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice.What will my duties include?- Ensure the gaming room is always of a high standard in terms of cleanliness, customer service, lighting and ambiance. - Oversee daily gaming operations, including game management and equipment functionality. - Ensure that all policies, procedures, and regulatory compliance requirements are always being met. - Supervise and support gaming staff and provide training and guidance to maintain high performance standards. - Assisting when required with the management team in the further development of the gaming room.What we are looking for:- Current Victorian Responsible Service of Alcohol Certificate (RSA). - Current Victorian Responsible Service of Gambling Certificate (RSG). - Current Victorian Gaming Employee Licence. - Food Handlers Certificate - TAB Compliance - Previous experience in a similar role. - Ability to lead, motivate, and manage staff effectively. - Strong interpersonal skills - Willingness to work various shifts, including evenings, weekends, and holidays as needed.Why you’ll love working here:- Ongoing learning & development opportunities. - Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family. - Free onsite parking To learn more about us, visit our website: https://www.grandhotelfrankston.com.au/ Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply. AUDFrankston3199