Gaming Attendant | Hillside

We are looking for a motivated Casual Gaming Attendant to join the PLG team at The Sugar Gum Hotel in Hillside. You'll be the face of our gaming floor, ensuring our customers have an enjoyable experience and support the team to ensure compliance requirements are upheld at all times.

A local landmark located in Hillside, The Sugar Gum Hotel is a favourite with the locals. The venue boasts a spacious family bistro, large kids areas to keep them entertained for hours, plus a casual area referred to as 'the social' the go-to spot for a pre-dinner cocktail or a casual catch-up with friends.

Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice.

What will my duties include?

- Provide customer service to all guests, answering questions and assisting with gaming-related issues.
- Monitor gaming activities to ensure compliance with rules and regulations.
- Ensure the gaming room is always at the highest standard.
- Collaborate with other team members to ensure smooth operations.

What we are looking for:

- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Previous experience in a similar role.
- Customer service skills.
- Willingness to work various shifts, including graveyard shifts, weekends, and holidays as needed.

Why you’ll love working here:

- Ongoing learning & development opportunities.
- Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family.
- Free onsite parking

To learn more about us, visit our website: https://www.sugargumhotel.com.au/ 

Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply.

To apply online, please click on the appropriate link below.