Pegasus Leisure Group (PLG) is an exciting company operating a portfolio of 15 hotel and club venues located across greater Melbourne. With a wealth of industry experience and a progressive business plan that supports venue growth and development, PLG is currently offering unparalleled opportunities for those seeking to further their professional careers in the Hospitality and Gaming Industry.The Brook Point Cook offers guests the warmest welcome in our friendly environment. There is something for everyone and we pride ourselves on the atmosphere we have here at The Brook. Customers feel personally cared for and serviced in every aspect of our venue. From having somewhere to play for the kids to our fun and exciting Members Night, we have it all.As The Brook Venue Manager, you will be responsible for the day to day management of the venue with an emphasis on customer service where you will lead and coach your team, hit all gaming revenue targets including loyalty KPIs, compliance and back of house reporting. You will also be an expert around current gaming legislation and compliance requirements for your venue.You will be someone with initiative and ability to ensure the venue continues to hit targets whilst you continually review all details of the venue to ensure your customers have the greatest experience possible.Responsibilities of a Venue Manager at The Brook: Development and leadership of an elite team cultureDemonstrate the ability to develop a gaming floor and increase market share.Stock control and managementStaff management including; rostering, training, performance management.Ensure venue is compliant with all external bodies.Ensure high standard of customer service is set in the venue and all employees trained in accordance.Experience and skills that excites us: Demonstrated experience in achieving financial targets.Hold current RSA, RSF and RSG licences and TAB accredited.Have a customer centric approach and lead by example.Must have the following current Victorian qualifications to be eligible to apply for this role (Gaming Licence / RSA / RSG)Willingness to undertake flexible shifts covering the entire roster which includes working weekends and nights where required.In return you will receive a competitive wage, a great working environment and genuine learning and development opportunities. This is an exciting opportunity not to be missed for a candidate seeking an active and rewarding career within a professional team. 95000AUDPoint Cook3030