The Grand Hotel in Frankston has a fantastic opportunity for a Venue Supervisor to join the team on a full-time permanent basis! As part of The Grand's venue management team of 4, the Venue Supervisor is responsible for assisting in the management of all areas of the venue with a real focus on customer service and leading and coaching your team. What’s in it for you?Flexible working arrangementsSupportive Venue Managers and Operations Manager to assist you in your journeyOngoing training and development opportunitiesPaid Parental LeaveFree onsite parkingThe ideal candidate will be able to:Develop and lead an elite team cultureHave a customer-centric approachEnsure venue is compliant with all external bodiesEnsure high standard of customer service is set in the venue and all employees trained in accordanceUndertake flexible shifts covering the entire roster which includes working weekends and nights where requiredQualifications:Current Victorian Responsible Service of Alcohol Certificate (RSA)Current Victorian Responsible Service of Gambling Certificate (RSG)Food Handlers CertificateCurrent Victorian Gaming Employee LicenceOperating as part of the wider Melbourne Racing Club (MRC) group, Pegasus Leisure Group (PLG) has an exciting portfolio consisting of 13 hotel and club venues located across greater Melbourne. PLG is committed to providing a career path and ongoing training and development opportunities for our employees. Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply. AUDMelbourne